Total Quality Management

Definition: Total Quality Management is an integrative management philosophy for continuous improvement of the quality of products and processes.
The TQM concept was developed based on the teachings of American management consultants Deming (14 Points of Management, PDCA Cycle) and Juran (80-20 Rule, Quality Circles).
Compared to Six Sigma, an alternate quality management approach, the TQM approach emphasizes employee participation, long-term and continuous improvement, and customer satisfaction.

💡

Learn more about Total Quality Management.

More on quality control and management: 14 Points of Management, Configuration Management, Failure Mode and Effects Analysis, Quality Assurance, Quality by Design, more on quality control and management...

MBA Brief provides concise yet precise definitions of organizational concepts, management methods, and business models as taught in an MBA program.

We keep it short and provide links to high-quality websites where you can learn more about your topic.

Add MBA Brief to your desktop / iPad

© 2024 MBA Brief - Last updated: 26-12-2024 - Privacy | Terms