Definition: Omnichannel is a multichannel sales approach that aims to provide customers with a seamless shopping experience across all existing channels so that they will buy more. |
More on sales: 7 Steps of The Selling Process, Buyer Readiness Stages, Cross-Selling, Hunter and Farmer Sales, Lead Generation, more on sales... MBA Brief provides concise yet precise definitions of organizational concepts, management methods, and business models as taught in an MBA program. We keep it short and provide links to high-quality websites where you can learn more about your topic. |
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